Northpointe Bank
  • Grand Rapids, MI, USA
  • Full Time
  • Information Systems

The POWER of a CAREER! Northpointe Bank is seeking a detail oriented, customer service minded individual to join our team as a Business Intelligence Analyst. The position also requires an individual who has the desire to make a difference within the organization. An exceptional ability to grasp new concepts and learn while providing excellent service is critical for this position.

If you have been looking for an opportunity in the banking/mortgage industry, have the desire to work hard, are dedicated to your individual success, and take pride in the achievement and growth within a team, then we want to hear from you!!!

The Business Intelligence (BI) Analyst is responsible for providing BI services to various departments within the bank through reports, dashboards, and data warehousing. The BI Analyst will work closely with business department heads, other analysts, and system administrators to provide insights into existing business processes as well as process improvement. The BI Analyst is also responsible for the design, development, maintenance, and support of Northpointe's data warehousing infrastructure. This includes the development of ETL processes, views, stored procedures, and OLAP cubes. This position requires an individual with the ability to create, interpret, and apply policy, make decisions regarding what the organization will do in relation to the scope of the department, and exercise discretion about significant matters.

Responsibilities:
• Develop reports and dashboards utilizing industry-standard software tools such as Microsoft Power BI, SSRS, and/or Tableau.
• Work with various business units to provide insights into business process efficiency and process improvement through accurate and concise data reporting.
• Develop and maintain a reporting data warehouse using Microsoft SQL Server and related tools such as SSIS and SSAS.
• Develop graphically rich data visualization tools and KPIs.
• Meet established standards and guidelines with regard to compliance, job knowledge, quality, attendance, efficiency, initiative, customer service, and overall performance.
• Maintain customer confidence by providing ongoing quality service and keeping all files and information confidential.
• Maintain up-to-date knowledge and compliance with internal policies and procedures. Understand and ensure compliance with laws, rules, and regulations affecting our institution.

Requirements:
• Bachelor's degree or equivalent experience.
• At least three years of experience with business intelligence and reporting/data visualization tools. Work history in the residential lending industry a plus.
• Extensive knowledge of Microsoft SQL server and T-SQL programming.
• Statistical analysis using tools such as R not required, but a plus.
• Proficient computer skills (i.e., Microsoft Word, Excel, Outlook, any other mortgage/banking software, etc.).
• Professional demeanor and interaction with all customers (internal and external).
• Effective interpersonal and communications (written and verbal) skills.
• Ability to work effectively in a team-oriented environment as well as independently.
• Ability to pay attention to detail while handling a high volume of work with multiple interruptions.
• Effective project management skills and the ability to proactively problem solve.
• Any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities.

Our Hiring Philosophy:
Northpointe Bank recognizes that the quality of our people is the foundation for our success. Attracting individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy.

It is the policy of Northpointe Bank and its subsidiaries to provide equal employment opportunities (EEO) to all persons regardless of age, race, sex, religion, national origin, handicap, marital status, or other attributes not pertinent to the job requirements. This policy reflects our practice of making all employment decisions, from recruitment to promotions, based on an individual's qualifications without discrimination on any basis.

Benefit Information:
• Medical
• Dental
• Vision
• Life, LTD, & AD&D
• Dependent Care Spending Plan (DCSA)
• Employer Stock Ownership Plan with 401(k) feature and company match
• Complimentary Banking Services
• Tuition Assistance

AA - EOE

Northpointe Bank
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